Software as a Service – its nothing without the service.

MessageLabs was one of the first companies in the world to offer email security delivered within the fabric of the Internet as a service rather than software. Our long experience of running ‘Software as a Service’ means we recognize the special requirements it has and have built the whole organization to deliver not only the highest software performance, but also excellent service levels and the best user experience.

Building Service Excellence

Don’t take our word for it...

MessageLabs is well known for our superior service. We regularly ask our clients what they think of MessageLabs support services and our high levels of customer satisfaction – 95% – and low customer churn are evidence that our approach works.